Booking terms and conditions

PAYMENT TERMS

Full payment of site fees is required to confirm your booking.

Fees are extended to all Divers intending to access the site including guides and instructors.

CANCELLATIONS

Cancellations:

  1. Due to suspension of diving activity by Kilsby Sinkhole Management or Severe/Catastrophic fire rating will receive a full refund.
  2. Outside 7 days of the booking can be cancelled and will automatically receive a full refund
  3. Within 2-7 days of the booking can be rescheduled to a determined date or cancelled with a refund of 50% of the original booking value.
  4. Within 48 hours of the booking cannot be rescheduled and will forfeit all fees.

Kilsby Sinkhole will not hold any cancelled bookings in credit.

We provide a full refund due to any Covid related cancellations.